Questions and Answers : Web site : Password reset does not work (can't send email)
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Author | Message |
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Send message Joined: 19 Jan 18 Posts: 1 Credit: 374,608,477 RAC: 14,766 |
Password reset does not work (can't send email) |
Send message Joined: 28 Oct 17 Posts: 16 Credit: 6,200,724 RAC: 0 |
Fixed |
Send message Joined: 18 Feb 23 Posts: 1 Credit: 0 RAC: 0 |
This appears to be broken, it keeps giving an SMTP error on password reset. I've had to create an extra account to advise this as there doesn't seem to be any other way to report an issue |
Send message Joined: 28 Oct 17 Posts: 220 Credit: 59,056 RAC: 12 |
hi, I will investigate on it. Thanks |
Send message Joined: 28 Oct 17 Posts: 220 Credit: 59,056 RAC: 12 |
Sorry for the long delay in resolving, the problem seems related to the security changes that Google apply recently for using the Stmp protocol throw his servers. It will need more time to find the right fix. Thanks |
Send message Joined: 19 Feb 18 Posts: 13 Credit: 438,252 RAC: 87 |
If you forgot your password, maybe you can still login in: 1 - If you use an account manager (BAM! etc.) you can retrieve your password from their website or your browser. 2 - If you have run this project on a device that you can access, you can login with your authenticator. Go to the BOINC data directory on your computer (on Windows, usually C:\ProgramData\BOINC). Find your account file for this project; it will be named account_boinc.multi-pool.info_latinsquares.xml. Open the file in a text editor like Notepad. You'll see something like <account> <master_url>https://boinc.multi-pool.info/latinsquares/</master_url> <authenticator>8b8496fdd26df7dc0423ecd43c09a56b</authenticator> <project_name>latinsquares</project_name> ... </account>Select and Copy the string between <authenticator> and </authenticator> (8b8496fdd26df7dc0423ecd43c09a56b in the above example). Paste the string into the password field after your Email address and tap the log in button. |
Send message Joined: 28 Oct 17 Posts: 220 Credit: 59,056 RAC: 12 |
Now password reset works. |
Send message Joined: 19 Feb 18 Posts: 13 Credit: 438,252 RAC: 87 |
Now password reset works.Yes it does! I just tried and received an email with a temporary login to my account. |
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